Web Based Solutions - FAQ

People with whom we communicate and do business, always ask about our web based services. Here we answer the most frequent questions. If you have a question we have not answered, please send it over. We will definitely reply.

What advantages will a website bring to my business?
Why do I need a website? Do I need to change my current website?
What makes you so sure that our users will like and understand the website?
We don’t have the time to write our content. Can you help us?
We don’t have a clear concept but we like the website of company xyz, which is so cool. Why don’t you make ours the same?
What if I want you to arrange the page differently?
How much time does it take to make a website?
How much does a website cost?
Why your costs are above the average?

What advantages will a website bring to my business?
Having a website nowadays is not just fashionable, nor it is a luxury - it is mandatory. Advantages will depend on the goals that you have. A website may give your clients an additional communication channel to your company. A website may give your readers room to share ideas and comment your publications. An intranet will make the life of your employees easier by bringing the content they need together. A web reservation system may be more efficient than a brick-and-mortar one. A helpdesk may be cheaper than maintaining a call center. And so on, and so on.

Why do I need a website? Do I need to change my current website?

You or your organization may have a number of different reasons. If you are not sure whether you need a website, what kind of site you need, or whether you need to modify your existing site, we would love to talk to you. Our consultants can help you perform user or market research, prepare a strategy, analyze the competition, or assess your website or product. Please contact our sales representatives.

What makes you so sure that our users will like and understand the website?
One can never be perfectly sure what users will like. Our process guarantees that when we start working on a project we have good understanding of what users need and what they want. Later we test a prototype with representative users to make sure we are on the right track. When the solution is about to be released, we test with users again for confirmation. When we are done, we are confident about the result.

However, if your users start complaining – for whatever it may be – please let us know.

We don’t have the time to write our content. Can you help us?
Yes, we can. Writing for Internet has its own rules based on clarity, readability and understandability. You can rely on our copywriting expertise.

We don’t have a clear concept but we like the website of the ABC company, which is so cool. Why don’t you make ours the same?
We can do that. Probably you do not need a replica of an existing site, though. The web solution that we will offer will be tailored to the specific needs of your company and clients and will represent your spirit. It may happen that two sites look alike but it is usually a side effect.

What if I want you to arrange the page differently?
Very often our clients try to be designers. This is quite natural. They are the ones who know their business. They have personal preferences and corporate cultural knowledge and habits. We take these into consideration. We also consider a multitude of other constraints, such as user needs, good web design practices, screen real estate, interaction flow, goals, technical feasibility, system throughput, and many other. We always propose solutions we believe to be most appropriate for the particular case.

How much time does it take to make a website?

Depends on the solution that the client needs. Can be as short as a week or as long as a year. No matter how long you project takes, we will always keep you posted. Your project will have a dedicated project manager who will update you on a weekly or daily basis.

How much does a website cost?
As is the case with time, the cost will depend on the scope, complexity, due date, and specifics of the solution. We cannot give a generic estimate. The price is calculated for each particular situation. In any case, a website or a web application is not cheap.

Why your costs are above the average?
Some of our existing or prospective clients tell us that our costs are above the average compared to our competitors. In fact:

  • A quality software product delivered on time is actually cheaper than a buggy counterpart delivered a few months late.

  • A site that is built once and is not changed for several years is actually cheaper than a site that is reworked every year or so.

  • An e-shop in which users can find what they are looking for is actually cheaper than one in which half the visitors abandon their carts because they cannot find the goods they need or cannot check out.

  • A content management system that matches the mental model of its users is actually cheaper than a system that users do not find intuitive and need to be trained on.

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